Today was the proof I needed that QuickBooks is out to get me. Now I know what you're thinking - a computer program does not have the cognative ability to hate/love something and certainly doesn't have the capacity written within its code to plan and execute punishments for people. I'm here to tell you that you're wrong.
QuickBooks obviously reads this blog and knows of my hate/hate relationship with it and how much I despise having to get my books up to order. It knows that I complain about it incessently and it decided enough was enough.
After working like a charm all last week while I got everything updated and ready to go with nary an issue, today it decided to not work at all while I sat impatiently in my accountants office. As minutes - and consequently dollars paid in accountant fees - ticked by, QuickBooks repeatedly refused to open. Not only would it not open, but it wouldn't even let us access the www.intuit.com website which is not a protected website. Nothing...nada...
During this same time I was able to access QuickBooks (but not login) via my Blackberry, via my accountant's iPhone, and my husband was able to access and login via his computer at work when I called him in a panic. But my accountants computer just showed us that infuriating little hourglass. Now that would lead you to believe that it was an internet connection issue but every other website we tried came up within a nanosecond. But QuickBooks gave us nothing...
I'm going to let you know that without access to your books there's not a lot you or your accountant can do with regards to getting your year-end taxes done. Surprisingly accountants aren't so keen on just taking your word that the company made "$XYZ and change."
And just to prove that QuickBooks really had the upperhand the entire time, after I left and drove the 40minutes home I got an email from my accountant to let me know that after I left she had no trouble accessing QuickBooks. ....grrr....
So let me say here in public once and for all that while I do not necessarily enjoy inputting expenses (I actually very much enjoy inputting sales!) I do love the fact that QuickBooks lays everything so neatly out for me at the end of the month/quarter/year and I can so easly determine where my money is going, where it's coming from, and compare current and historical results. Yes QuickBooks, you are not my favorite, but I do really really appreciate all you do for me. So are we good now? We can even be FaceBook friends...
Monday, January 11, 2010
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1 comment:
I hate Intuit. Their software (especially the SaaS / cloud stuff) is always really buggy. That said, TurboTax will probably eat my taxes this year.
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