Playing Professional

One of the biggest kicks I get is when on the phone with some "large" company. I've been that person before, calling from the multi-million dollar company and acting all professional sitting in my cube. Now I'm calling from a little dollar and a half company, sitting at my dining room table, and trying to convince them that I'm actually just another run-of-the-mill million dollar company. It's little things like answering the phone with my business name (and business voice), having a dedicated web address and email address helps immensly, and otherwise trying to convince them that's it's more than just me and dogs hanging out here at home. I'm not sure I have everyone fooled but so far it seems to be working.