Not in a flu-like way. More like a pit in my stomach.
Today was going so well. BIG order was out on Monday with a few complications but everything seemed to be smoothed out. Other wholesale orders were being shipped out despite the fact I'm frantically making product to keep up with it. Two more going out tomorrow and then 3 next week. And then my wholesale orders are done and I can stop and try to relax before turkey day (hooray for outsourcing the turkey!).
And then 4pm hit and I got an email from BIG company (same company - different division) wanting to know where their order was. Uh, what order? Turns out they faxed over a large order to me mid-October. Except they faxed it to my phone number not my fax number. Not surprisingly, I never got it so I knew nothing about it until today's phone call.
And now I feel sick. They're going to fax it over (to the correct fax number!) tomorrow so I can take a look at it but between the fact that it's a handmade product combined with the fact that the holidays are baring down on us so damn quickly, I'm just not sure any of this PO can realistically be filled. And truthfully I'm not sure I have the energy to fill it. But I hate the idea that I'm leaving $3600 on the table. And hate more the fact that this screwup - someone else's screwup (did you not notice that the fax machine said the message didn't go through?) - may cost me this relationship with this large company.
CRAP!
Wednesday, November 18, 2009
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