Thursday, December 13, 2007
Shopping Carts
So I spent some time this morning researching various shopping cart options and it looks like PayPal is the best bet for small businesses. With a PayPal business account it looks like you can accept Visa, Mastercard, AMEX, Discover, and PayPal but don't have to pay monthly fees, gateway fees, setup fees, etc and simply pay a transaction fee just as you do with any credit card sales. PayPal even helps you set up the shopping cart which is hosted on their site so you never have to worry about misplacing any sensative financial information.
I need to look at it further as I may end up changing Business #1's shopping cart and payment to PayPal as well since I think it'll save me a good deal of money.
If you're interested in learning more about it check out their info here: https://www.paypal.com/us/cgi-bin/webscr?cmd=_wp-standard-overview-outside
Just wanted to add that I am in no way paid by PayPal for this and I'll be more than happy to share later whether or not we used them and, if so, what we think about the functionality.
And as soon as we get things set up (hopefully in January) I'll post a link to Business #2. I think it will be fun and best of all 10% of proceeds goes to charity!
Wednesday, December 12, 2007
Sick Day
In truth I think that this is my body decompressing after a very very busy season. This is the first day that I haven't had a ton of work to do. Since I'm leaving on Friday for a trip I dropped off my inventory and operations manual with my parents (yep - a small company so I have to rely on my folks to take care of stuff while I'm gone!) and now I'm back home trying to tie together a few business loose ends before taking off.
And I think that because I don't necessarily have a ton of stuff on my plate for the first time in literally months my body has decided to take a little time to catch up.
So yeah, I feel blah. But I do need to get a few more things done so hopefully I can get myself off the couch after this episode of the Hills is over (c'mon - what do you watch when you're home sick?).
Wednesday, December 5, 2007
He Does Hate Me!
The Postman does hate me. How do I know? In the past few weeks I've shipped three packages to Florida (from where I am in the soggy Northwest) and all three times they've come back return to sender because the post office apparently can't find the address. This leads me to believe it's one of three things:
- 1. People in Florida don't know their own mailing address (which seems unlikely as when I resend the package it gets there without a problem).
- The Florida postoffice is exceptionally inept (a decent possibility)
- My postman hates me (I think this is the most likely)
What's worse is that I swear it looks like the packages have been literally kicked the entire way to florida and back. This means that I have to not only call up the retailers to confirm their address (and yes, in all three cases the one on the box was the right address), but I have to repackage the entire order which takes a ton of time not to mention the fact that there are always a few packages I simply can't reuse. Then repackage in a mailing box (since the previous mailing box is a disaster - more money out of pocket) and lastly reship the entire thing at my cost.
Why my cost? Well I figure I can't hold the retailer accountable for the fact that my postman hates me so in the vein of providing good customer service I cover the cost of reshipping the packages. So there's a good $20 that cuts into my profits (we ship Priority Mail on everything).
So yes, I'm pretty sure my postman does actually hate me. Do you think leaving him a holiday tip will help ease his feelings of illwill?
Tuesday, December 4, 2007
Advice from the Experts
http://www.nytimes.com/2007/11/27/business/smallbusiness/27toolkit.html?ref=smallbusiness
Monday, December 3, 2007
We're ready for our closeup
This all came about because I have a good relationship with a local magazine publisher. Every time they've asked for something I've made sure to come through (and to be fair - they've haven't asked for the moon) so when they had this opportunity on TV they thought of my company. Obviously I jumped at the opportunity - very excited!
Sadly I'm actually going to be out of town when the program airs and need to ask a friend to Tivo the program for me. I wonder if I can buy the TV clip and add it to the new and improved website?